Valor & Solutions

TO COME

Roxanne holds a college diploma in Public Relations. In January 2022, she undertook a return to studies in order to complete a Bachelor's degree in social communications.

She joined the Valor & Solutions team in August 2016 as project coordinator, where she had the opportunity to put her experience and acquired knowledge to good use. The field of human services complements her professional career. She particularly adheres to the Valorization of Social Roles (SRV), this approach closely influences her decision-making, both personally and professionally.

Roxanne describes herself as a passionate and motivated person in the major projects assigned to her. Her 8 years of experience in marketing and communication, before joining the Valor & Solutions team, testifies to her ability to manage her projects well by offering high quality service that meets client needs.

Her special skills in project management as well as her ability to build relationships with her clients and partners ensure that the achievement of objectives and the success of projects become her primary motivation. For Roxanne, every success belongs to the team!

Pascale studied Architecture Technology, during which she discovered a passion for project management and then moved on to study Event Planning. She has 10 years of experience in planning weddings and thematic events. Pascale has joined the Valor & Solutions team to build on her existing knowledge in event management.

Pascale is an enthusiastic person, cheerful and full of energy. Her smile is contagious and she is always keen to undertake new projects. She especially has a passion for projects that offer direct contact with the clientele and helping them execute their events and projects. She is dedicated to every project and ensuring they are a success.

Rachel Fournier is a holder of two honours undergraduate degrees specializing in Psychology & Social Work from the University of Ottawa. She started her career as a Child Protection Worker, where she held a privileged role supporting families and young people through some of life’s most difficult challenges. Her primary goal was to help her clients bounce back from adversity and work towards attaining rich and meaningful lives.

In 2012, Rachel joined Valor & Solutions as a Training Coordinator where she quickly developed a niche for creative design, content creation and event management. She also became a strong ambassador of Social Role Valorization and Person-Centered Approaches as key concepts needed to make positive change in the lives of vulnerable populations.

Today, as a Project Coordinator, Rachel helps organizations achieve great results through creative planning, coordinating professional training and organizing turnkey events such as employee recognitions, conferences and symposiums. Rachel’s attention to detail and passion for innovation inspires everything that she does. Rachel’s dedication to leave a little sparkle of magic in all her work was strongly inspired by a two-day conference she coordinated in 2017 for the world-renowned Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort.

Pénélope has a college diploma in public relations from Collège La Cité and a bachelor's degree in communications with a specialization in public relations from the University of Ottawa. During her studies, Pénélope had the opportunity to work in the field of communications for the University of Ottawa, the Municipality of Clarence-Rockland and Collège La Cité.  

After her studies, Pénélope joined the communication team at Valoris for Children and Adults of Prescott-Russell as a communications coordinator. For more than two years at Valoris, she had the chance to work on several internal and external communication plans and projects.  

Pénélope joined the Valor & Solutions team in November 2022 as a project coordinator following a merger of services. Her previous work experience and education in the field of communication allow her to be an asset to the project coordination team at Valor & Solutions. She uses her strengths to collaborate on various projects. Her goal is to always provide quality services to clients! 

Mylène Benoit holds a diploma in Social Work Techniques from the Cité collégiale in Ottawa, as well as an undergraduate degree in Social Work from the Université du Québec en Outaouais. She began her career as a child protection worker at Valoris where she accompanied several families and youths in order to offer them resources aimed at improving their quality of life and their social roles. Her main objective was to support her clients so that they could bounce back from adversity and thus guide them towards fuller and richer lives. Mylène brings with her a wealth of hands-on experience as a social worker.  

In 2012, Mylène joined the team at the Children’s Hospital of Eastern Ontario (CHEO) as a social worker to then return to her roots in child protection at Valoris.

In January 2022, Mylène joined the Valor et Solutions team as a project coordinator. Mylène's experience allows her to understand the needs of clients in the Prescott-Russell region as well as the resources available in the community and within Eastern Ontario. Mylène has acquired a wide range of experience in child welfare and has developed close ties with several community partners. Mylène demonstrates great professionalism in her work and takes pride in the services she offers to her customers. She is an undeniable asset to the Valor & Solutions team.

Zoë Bertrand-Wilkins holds a diploma in Social Work Techniques from La Cité collégiale in Ottawa. Over the years, she has also taken many complementary courses to refine her knowledge and skills. Zoë has worked with vulnerable people in her past roles. She strongly believes in the power of each individual and supports them in a respectful and conscientious way.

She joined the Valor & Solutions team as a project coordinator in January 2022. Zoë is an enthusiastic, dynamic person with a creative edge and innovative spirit. She offers personalized support to each of her clients to enable them to achieve their organizational projects and goals. Zoë strongly believes that continuing education and professional development are great opportunities to increase knowledge and skills within organizations. Zoë looks forward to working with you and exceed your expectations!

Holder of a Bachelor’s degree in Communications-Marketing, Pascale joined the Valor & Solutions team in July 2017 as a Project Coordinator. From her very first professional experiences, Pascale is interested in a career in project management, therefor she has completed a university certificate in the field in 2017.

Also, she has received the title of CAPM from the Project Management Institute (PMI), the reference organization in the field of project management. Her professional experiences as a coordinator include communication, marketing, infrastructure, translation and now, human services projects. This goes to show that project management skills allow qualified professionals to successfully lead projects in many sectors!

Since she joined Valor & Solutions, Pascale has coordinated and collaborated on the development of many events and projects. Thanks to the creative and rational skills that she has acquired through academic and professional experiences, she participates actively to the success of the organization in the field of project management

Daniel has undergraduate degrees in Arts and Education from the University of Ottawa. Daniel joined the Valor & Solutions team in September 2022 as an administrative coordinator. His role in the team is to ensure the smooth operation and the administrative aspects of the Ottawa office. He also supports the director and the operations manager of Valor & Solutions with their daily tasks.

Daniel retired from teaching in June 2022. His experience in the education field is rich and diversified. At the end of his career, he was working more specifically with students with special needs.

Since joining Valor & Solutions, Andrée-Michèle has held many positions within the training and event management team as well as within the clinical services team. She holds several post-secondary diplomas and is always willing to deepen her knowledge in the field of developmental disability.

Presently, Andrée-Michèle occupies the position of Intake Coordinator, whose primary role is to initiate contact with the primary care providers of clients referred to Valor & Solutions’ clinical services.

Having grown up close to the social services field and having welcomed many people into her family home, Andrée-Michèle attaches great importance to people’s well-being. Her personal experiences allow her to apply the knowledge gained in her daily work.

Aisha has been passionate about supporting vulnerable populations for over a decade. Her undergraduate degree in International Development from the University of Colorado, Boulder led her to advocate for refugees diagnosed with post-traumatic stress disorder. In Denver, Colorado, she created a program to link refugees to community mentors who could walk alongside them as they began immersing themselves into their new life. Afterwards, Aisha pursued a master’s degree in Conflict Studies at the University of Ottawa/Saint Paul University. While completing her studies, she worked as a support worker for individuals living with a developmental disability. Many of the people she supported were also battling post-traumatic stress disorder, which led her to learn more about trauma-informed care. After graduating, she began working for Valor & Solutions. Since her employment, she has cultivated an interest in the role of mindfulness within the healing process. In 2015, she became a certified Ashtanga Yoga instructor. She incorporates yoga-based practices in many of her emotional regulation based plans to support individuals in their journey to overcoming trauma.

Erin graduated, with honours, from the Developmental Services Worker program at Algonquin College and has a postgraduate diploma in Social Science - Human Services Counseling from Swinburne University of Technology in Melbourne, Australia.

Erin is passionate about supporting individuals who use Augmentative and Alternative Communication (AAC) in finding their voice. She has worked in the disability sector for over 20 years, providing support to those with highly complex communication needs. Upon return to Ottawa, Erin worked as an Independent Planning Facilitator guiding individuals, and their allies, to achieve their ambitions by creating their own pathway in the community.

Erin has a unique ability to see people’s strengths and build connection and rapport with their surrounding networks, even during life's most challenging moments.

Daniel Fukumoto is a Complex Support Coordinator who works with adults with developmental disabilities who present with challenging behaviours and complex needs. Working collaboratively with their network of supports, he strives to provide everyone with the skills needed in order to flourish in meaningful activities. Daniel holds a B.A. in Psychology from Houghton College, a Master’s in Counselling and Spirituality from Saint Paul University and is in the process of becoming a licensed Psychotherapist. Daniel’s approach to working with individuals and their supports is grounded in evidenced-based theories such as Dialectical Behaviour Therapy (DBT), Collaborative Problem Solving, and The Family Systems modality. Daniel uses the DBT-informed emotion regulation skills training curriculum, The Skills System, to work through challenging experiences with clients. Daniel’s clinical experience comes from working in various capacities with both adults and children with dual diagnosis and developmental disabilities since 2009. Daniel’s other clinical experience comes from front line work which he pulls from to inform his present work.

Daniel believes that everyone has strengths and gifts to offer their community and strives to empower individuals to explore what the unique qualities are that they possess. Daniel works to build the confidence of adults and their supports in their abilities to ensure that they are set up for success.

Karla has pursued her passion of working with people with developmental disabilities and their networks of support for over 15 years. She is dedicated to promoting full citizenship for people by supporting them to advocate for themselves while building a community that welcomes all. Karla has experience in developing collaborative partnerships between families, community members, and specialized services, with the goal of improving access to supports and creating a good life for people in the community where they live. Karla is committed to the philosophies of Social Role Valorization (SRV) and Asset-Based Community Development (ABCD) and seeks strength-based solutions to complex challenges.

Karla holds an Honours degree with a major in Linguistics and a double minor in Psychology and Sociology from the University of Toronto. She also completed a certificate in Teaching Effectiveness from Humber College.

Patricia Lamarche is the Provincial Coordinator for La Ressource - the French Language Specialized Services Resource (FLSSR) - an initiative of the Community Networks of Specialized Care (CNSC). Patricia collaborates with agencies and professionals serving Francophone adults with developmental disabilities and complex needs to improve province-wide access to specialized clinical services in French.

Patricia brings a vision of community development and engagement to the team. She firmly believes in the power of the community. Supporting communities empowers people to recognize their strengths, their needs, and their assets. For her, working together fosters and promotes relationships, provides occasions to plan and develop activities and services, and improves and strengthens the capacity of the community. A strong community makes it possible for each individual to thrive and to feel valued.

Patricia studied History and Sociology at the University of Ottawa and completed museum studies with the Ontario Museum Association. She is also trained has a Triple P (Positive Parenting Program) practitioner in Group and Primary Care with Triple P International.