Our Team

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We are all seeking a full life with plenty of interpersonal relationships, as well as trivial and extraordinary life experiences. Since starting at Valoris for children and adults of Prescott-Russell in 1998, Caroline has continued learning to understand better how to help the people we serve achieve this goal. Having held many positions within the organization over the years, she has discovered a passion for Social Role Valorization (SRV) and its implementation through multiple social interventions.

Holding a bachelor’s degree and a master’s degree in Social Work from the Laurentian University, in Sudbury, Ontario; Caroline has held management positions since 2001 and continues her training in the field, recently getting an additional certification from the Disney Institute and the Rotman School of Management (University of Toronto).Since 2015, Caroline is the Director of Valor & Solutions. She drives the organization by implementing her interests for collaborative work in social intervention, collective leadership, project management, strategic planning and dynamic change management.

Passionate about education, she also provides training when needed.

Coming soon

Hello! I’m Daniel. Thank you for taking the time to get to know me!

I joined the Valor & Solutions team in September 2022, where I have the privilege of using my knowledge and skills to support the clinical team.

What truly excites me professionally is teamwork aimed at delivering quality service to the individuals we serve.

Before joining V&S, I was a teacher for 28 years. During my teaching career, I had the privilege of working with some of the most vulnerable student populations. My experience with these students deepened my conviction that everyone deserves the best possible services to navigate a complex world that can sometimes present seemingly insurmountable challenges.

My team members often tell me they appreciate my empathetic approach and my commitment to providing high-quality administrative support.

My greatest strength lies in building trusting and positive relationships with people. The human side of things is what truly inspires me. I believe it’s essential to be an ally to the individuals we support.

“The value of a true leader is not measured by the work they do but by the work they inspire others to do.” – Simon Sinek

Hello I’m Erin! Thank you for taking the time to explore my biography. I’ve been working with the dynamic and committed team at Valor & Solutions for nearly 6 years. I’ve been working in the human services sector for over 25 years and am passionate about Augmentative and Alternative Communication (AAC) and working with individuals to have autonomy in their lives.

Before joining Valor & Solutions I lived in Melbourne Australia and worked closely with allied health professionals such as Speech Language Pathologists, and Occupational Therapists to develop frameworks to support individuals’ independence, agency and meaningful relationships.

At the core of my professional approach, I value and aim to always highlight one’s strengths, build connection and rapport with the person and the people closest to them, even during life’s most challenging times with care and empathy.

I hold a Diploma in Developmental Service Worker (DSW) from Algonquin College, and a Post Graduate Diploma in Counselling from Swinburne University of Technology, Melbourne Australia.

A quote that inspires me is by author Marianne Williamson “As we let our own light shine, we unconsciously give other people permission to do the same.”

Coming soon

Hey I’m Jacob! Thanks for taking the time to get to know me a little! I’m brand new to the V&S team, but the welcome I’ve received has helped me fit in from day one.

Before joining the Valor & Solutions team, I worked as a media and web specialist for a construction company. I also spent the last two summers planting over 200,000 trees across three Canadian provinces – an experience that instilled in me a healthy dose of resilience and taught the importance of getting out of one’s comfort zone.

What motivates me on a daily basis is the constant desire to learn, to surpass myself and to take on new challenges. Passionate about the outdoors, I love hiking, camping and canoe-camping, I’m always ready to venture into the forest for days at a time.

I hold a Bachelor of Commerce in International Management from the University of Ottawa. I had the chance to study for a semester in Sweden, which enabled me to interact with students and teachers from all over the world, and to discover the Scandinavian approach to education. My strengths include being resourceful, resilient and analytical.

And if I had to choose one quote to represent me, it would be: “You miss 100% of the shots you don’t take.”  – Wayne Gretzky (quoted, of course, by Michael Scott).

Hi! I’m Julie. Thanks for taking the time to get to know me!

I’ve been working at V&S since February 2024, where I’ve had the privilege of using my knowledge and skills to support individuals in developing health care plans, facilitating case conferences with different community partners, and coordinating consultation clinics with our Nurse Practitioner and Psychiatrist.

What professionally excites me is teamwork. I love to work in partnership with individuals,families, and support team members towards reaching mutual goals. I like supporting individuals who need assistance navigating and accessing health care and community resources.

I worked at Valoris for Children and Adults of Prescott-Russell for 22 years before joining the Valor & Solutions team as a Community Facilitator, Family Facilitator, and supervisor. These experiences have shaped me into someone who loves working in collaboration with individuals and families to explore their full potential.

My greatest strength lies in building trusting and positive relationships with people! The human aspect of things is what drives me. At the core of my professional approach are values such as connection, inclusion, and integrity, which guide my daily actions.

“Alone we can do so little; together we can do so much.”

– Helen Keller

Hi, Marc here, and I’m delighted that you’re interested in getting to know me. Allow me to share my academic background, work experience, skills, and values with you. I graduated from the University of Ottawa with a degree in Criminology and a minor in Sociology. Early in my career, I supported individuals involved in the correctional system, helping them develop the skills needed to reintegrate into their communities.

In 2008, I joined the team at Valoris for Children and Adults of Prescott-Russell. I’ve had the privilege of holding various positions at Valoris, covering all its service mandates. I deeply resonate with the organization’s values and its vision to create opportunities and realize the potential of everyone who walks through its doors. I am truly passionate about the field of service, which for me means helping and supporting others in a humble and authentic way.

These values also shine through in my personal life, where I volunteer as a Scout Leader with Scouts Canada. My team members describe me as patient, attentive, meticulous, and organized.

More recently, I joined the energetic and creative team at Valor & Solutions in an innovative role as Leader in Grant Funding and Collective Impact. By developing expertise in philanthropy, I work closely with directors and partners across the entire Valoris organization to design projects that meet the needs of our communities.

Ultimately, I feel fortunate to be surrounded by such a visionary and passionate team at Valor & Solutions.

Hello! I’m Mireille Lavigne.
Thanks for taking the time to get to know me!

I have joined the V&S Team where I have the privilege of using my knowledge and skills to assist individuals in developing autonomy and be actively engaged in this big world we live in. Before joining V&S, I had the opportunity to work 4 years at DSOER. Prior to working at DSOER I worked at Valoris for Children & Adults of Prescott-Russell for 21 years where I have met resourceful and most importantly perseverant individuals who have overcome adversities in their life and who are an inspiration to me.

My greatest strength lies in building trusting and positive relationships with people! The human aspect of things is what drives me. I believe it’s essential to be an ally, and advocate to offer the best possible services to the individual we support.

At the core of my professional approach are values such as honesty & transparency, creativity & thinking outside the box, and be attentive to what matters which guide my daily actions.

“Nothing is impossible. The word itself says I’m possible!”

Hello! My name is Mylène. Thank you for taking the time to get to know me!

After earning my degree in Social Work from the Université du Québec à Hull, I dedicated 18 years of my career to Valoris. During those years, I developed strong expertise in supporting individuals and families, while fostering a human and proactive approach to social challenges.

Three years ago, I joined the team at Valor & Solutions, where I now serve as a Project Coordinator. This transition has given me the opportunity to broaden my horizons in project management and to leverage my organizational skills, creativity, and ability to mobilize key stakeholders around shared goals.

Throughout my journey, what deeply inspires me is making a positive difference in people’s lives—whether by providing direct support or creating projects with a lasting impact. I firmly believe that every encounter, every challenge, is an opportunity for growth—for myself and for others.

I am excited to continue learning, collaborating, and building strategies that help move our communities forward. Thank you for sharing this journey with me!

Hello! I’m Nadya-Lee Ringuette, Operations Manager at Valor & Solutions. Thank you for taking a moment to learn more about me and our organization!

Since 2022, I’ve had the privilege of supporting the project management team and the clinical team at Valor & Solutions. In my role, I combine creativity and strategy to optimize processes, coordinate complex initiatives, and support our dynamic teams in achieving our organizational goals.

I hold a Bachelor of Commerce with a specialization in International Management from the Telfer School of Management at the University of Ottawa. I’ve been working in the human services field since 2012, starting as a Communications Coordinator at Valoris and later becoming the Communications Supervisor in 2015.

What drives me is helping our clients transform their needs and challenges into inspiring opportunities and exciting projects. With my background in administration, communication, and management, I’m always seeking the most efficient processes to allow people to focus more on what truly lights them up every day. Collaboration, innovation, and intentionality are at the heart of my professional approach!

“Alone we go faster; together we go further.” – African Proverb

Hi, I’m Pascale! Thank you for taking the time to get to know me! I’ve been working at V&S for 5 years, where I have the privilege of using my knowledge and skills to assist V&S clients.

Before joining the Valor & Solutions team, I worked as a wedding coordinator for 12 years. These experiences shaped me into someone passionate about helping others and being present for V&S clients.

What matters most to me is being intentional in everything we do! With the right intentions and a good heart, we can accomplish wonderful projects that allow everyone involved to thrive.

“It’s not the magic that makes it work; it’s the way we work that makes it magic.” – Lee Cockerell.

Coming soon

Hi! It’s me – Patricia Lamarche.

I started working at Valor & Solutions in July 2016.

I’ve worked for a long time in museums in the Ottawa region developing programs and activities for youth and families. I also worked as a community agent for the Triple P program. I have a bachelor’s degree in History and Sociology, and certificates in Museology and Non-profit Organization Management.

I truly believe in the community’s goodwill and collaboration to create something new or to enhance something existing. So, I love to use the collective impact approach and develop alliances with my colleagues and the agencies I support to combine our skills and knowledge to create extraordinary solutions.

My favourite quote: I like what Kim Samuel says, ‘… belonging is wholeness…(it is the) Basis of human flourishing’.

Hi, I’m Rachel! Since 2012, I’ve had the joy of being part of the dynamic team at Valor & Solutions, where I dive into projects that blend creativity and real impact. My role? Helping organizations achieve their goals with innovative solutions, whether it’s strategic planning, coordinating professional training, or organizing turnkey events.

Passionate about graphic design and attentive to the smallest details, I am always committed to improving the lives of the people at the heart of our services. My work is inspired by various approaches, including Social Role Valorization, Disney’s Creating Magic, a culture of gentleness, and a feedback-oriented mindset.

On the academic side, I hold degrees in psychology and social work, and I’m currently completing a master’s in counselling and spirituality at Saint Paul University. This mix enriches my professional perspective and deepens my commitment to understanding human needs and creating compassionate environments where everyone can thrive and reach their full potential.

When I’m not busy creating or brainstorming, you’ll probably find me in the great outdoors— hiking, camping, or chasing sunsets. These moments are true bursts of energy for me.

My mantra: “The best way to predict the future is to create it.” – Peter Drucker

Hi! My name is Roxanne, and I’ve had the pleasure of being part of the Valor & Solutions team since 2016. For me, human connections are at the heart of everything I do. Trust and creativity are the pillars of my professional approach. I love trying new things, taking on challenges, and meeting inspiring people.

With a college diploma in Public Relations, I decided to return to school in 2021 to complete a Bachelor’s degree in Social Communications. This decision was driven by my deep belief that it’s never too late to learn and grow.

With over 14 years of experience in communications, marketing, and project management, I’ve had the opportunity to work on a wide variety of projects. I spent more than 8 years holding various roles in the entertainment sector for Casinos of Quebec, gaining valuable experience along the way.

Since January 2024, I’ve had the privilege of serving as the Supervisor of Projects and Development. This role allows me to collaborate with an incredibly passionate and professional team. Every day, I am grateful to work alongside such dedicated colleagues, and together, we are always striving to reach new heights.

Hey there! I’m Shaylee, and it’s been almost nine enriching years since I joined Valor & Solutions. Throughout this time, I’ve worn many hats within the organization, transitioning from roles in intake to clinical support, and now in justice coordination. What fuels me is the chance to cultivate meaningful connections and bring about positive change in the lives of those we serve.

Before embarking on this journey with V&S, I delved into frontline work at Maison Fraternity. There, I engaged with individuals navigating the complex intersection of mental health and substance use issues. This experience, coupled with my academic background in psychology and linguistics, sparked my deep-seated passion for the clinical realm.

Collaboration is key to my approach. I thrive on forging alliances with community stakeholders, united in our mission to better cater to the diverse needs of our community. My goal is to empower individuals on their journey towards fulfillment, walking alongside them every step of the way.

“Great things are done by a series of small things brought together.” Vincent Van Gogh

Hi! I’m Sébastien. I’m new to the V&S team, but it feels like I’ve been here for months. I’m passionate about media and digital. I love filming projects. So, if you’re interested in producing a video, I’m your guy! Before joining V&S, I worked in the media for nearly 10 years. It allowed me to improve my critical thinking, creativity, wit, and attention to detail! What matters most to me is making my clients happy. I want to give them the best possible experience, but also the best possible outcome for their projects. I can’t wait to collaborate with you and create your vision, together!

“My friends, love is better than anger. Hope is better than fear. Optimism is better than despair. So let us be loving, hopeful and optimistic. And we’ll change the world.” – Jack Layton

Hi, I’m Valérie! We may not know each other yet, but I’d love to get to know you. I enjoy connecting with people and genuinely believe that human relationships are the foundation of everything.

I’m new to V&S, bringing a fresh perspective and, most importantly, new ideas! My 15 years of professional experience have given me the chance to work on event planning, managing advertising campaigns, producing live TV shows, creating corporate tools, and more. On a more personal note, I’m absolutely passionate about gardening. I could talk about my seedlings and vegetable garden for hours—because I literally live and breathe it.

In terms of education, I hold a Master’s degree in Communications from UQAM and a Bachelor’s in Communications and French Literature from the University of Ottawa. I strongly believe in lifelong learning, so even after leaving university, I’ve continued to pursue professional training to improve and stay up to date in my field.

A quote that truly reflects my outlook on life is: “There is no age to relearn how to live; we do it all our lives.” – Françoise Sagan

Hello! My name is Vanessa Higginson. I’ve been part of the wonderful Valor & Solutions family for just under a year! One of my core principles is to prioritize the well-being of others, whether they are colleagues, clients, or partners. For me, a healthy and positive work environment is key to sustainable performance and long-term satisfaction. I am committed to building relationships based on trust, transparency, and mutual respect.

Through my experiences, I’ve learned that organization, communication, and empathy are invaluable assets for thriving in this dynamic and ever-evolving environment. My goal is to continue contributing positively to projects and the growth of our amazing team, while also pursuing my own personal and professional development.

My favorite quote: “Success is not the key to happiness. Happiness is the key to success. If you love what you do, you will be successful.” – Albert Schweitzer

Hi! I’m Zoë. After earning degrees in film production and social work, I am now focused on studying ethics and conflict at Saint Paul University. This shift in my path has allowed me to deeply explore creativity and social interaction, two aspects that define my personality. Collaboration and open-mindedness are values that drive both my professional projects and my academic ambitions.

At V&S, I had the privilege of putting my skills into practice in events coordination and training development. Seeing these projects come to life and successfully achieve their goals is a source of fulfillment for me.

Currently, I am passionate about learning and embracing new opportunities while seeking a harmonious balance between my professional commitments, studies, and personal interests. A quote that resonates deeply with me is from Albert Einstein: “Creativity is contagious, pass it on.” This thought reflects my profound belief in the power of creativity to inspire—a belief that I passionately carry into everything I do.